This Privacy Policy explains how K-Tech Solutions ("we," "us," or "our") collects, uses, shares, stores, and deletes information when you use Awaken AI, including the Awaken AI mobile application, website, and related services (the "Service").
Awaken AI is a gamified productivity and self-improvement app that helps users turn goals into plans, quests, streaks, reviews, recovery steps, stats, and companion-style progression.
1. Information We Collect
Account and profile information
- Email address, username/codename, authentication identifiers, and account metadata.
- Profile settings, companion selections, app preferences, notification settings, and Strict Mode settings.
Goal, plan, quest, and progress information
- Goals, prompts, project titles, project descriptions, generated plans, quests, quest status, completion history, missed quests, XP, levels, streaks, stats, weekly review inputs, and recovery inputs.
- Manual quests, calendar/scheduling information, and app activity needed to show your plan and progress.
Files and AI context
- If you attach files for plan generation, we process the file name, file type, file size, file content, and extracted context needed to generate or improve a plan.
- Do not upload content you do not have permission to use or information you do not want processed by the Service and its providers.
Purchase and subscription information
- We use RevenueCat and Google Play Billing to process subscription status, product identifiers, entitlement status, renewal/expiration signals, purchase history needed to unlock Pro, and restore purchases.
- We do not receive or store full payment card numbers from Google Play.
Device, diagnostics, and analytics information
- Device type, operating system, app version, crash logs, performance logs, diagnostics, error events, feature usage, paywall events, onboarding events, and other app analytics.
- We may collect identifiers used by our analytics, crash reporting, authentication, billing, and backend providers to operate the Service.
2. How We Use Information
- create and authenticate your account;
- generate AI plans, quests, reviews, recovery steps, and related coaching-style content;
- store and display your projects, quests, progress, companions, stats, and settings;
- process subscriptions, unlock Pro access, enforce usage limits, and restore purchases;
- send authentication emails, account messages, support responses, and important service notices;
- debug crashes, improve reliability, measure app usage, prevent abuse, and protect the Service;
- comply with legal, security, platform, and payment obligations.
3. AI Processing
When you request AI features, your prompt, selected project context, quest history, and uploaded file content may be sent to our backend and AI providers so the Service can generate a plan, review, recovery protocol, or related response. AI output may be inaccurate or unsuitable for your circumstances, and you are responsible for reviewing it before acting.
4. Service Providers and Sharing
We do not sell your personal information. We share information with service providers only as needed to operate, secure, measure, and improve Awaken AI. These providers may include:
- Supabase for authentication, database, storage, and Edge Functions;
- Google Sign-In and Google Play Billing for login and purchases;
- RevenueCat for subscription entitlement management and purchase status;
- PostHog for product analytics;
- Sentry for crash reporting and diagnostics;
- AI infrastructure providers for plan generation, review, recovery, and coaching features;
- Cloudflare for website hosting and security;
- email infrastructure providers for authentication and service emails.
We may also disclose information if required by law, to protect rights and safety, to investigate abuse, or in connection with a business transfer such as a merger, acquisition, or asset sale.
5. Data Retention and Deletion
We keep account and app data while your account is active or as needed to provide the Service. You can delete your account in the app or request deletion through getawakenai.com/delete-account. Account deletion is intended to remove your profile, projects, quests, progress, inventory/companions, and login account from active systems.
Some limited information may be retained for a reasonable period where necessary for legal compliance, security, fraud prevention, payment records, backups, dispute handling, or platform obligations. Backup and log deletion may take additional time.
6. Security
We use reasonable technical and organizational measures designed to protect personal information, including hosted backend services, access controls, and secure transport where supported. No system is perfectly secure, and we cannot guarantee absolute security.
7. Your Choices
- You can edit your profile/codename in the app.
- You can manage or cancel Google Play subscriptions through Google Play.
- You can request account deletion from inside the app or through our public deletion page.
- You can choose not to upload files or not to use optional AI features.
- You can contact us with privacy questions or deletion requests.
8. Children
Awaken AI is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us so we can take appropriate action.
9. International Processing
We and our providers may process information in countries other than your country of residence. Data protection laws may differ from those in your location.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will update the "Last updated" date when changes are made. If changes are material, we may provide additional notice through the app, website, or other reasonable means.
11. Contact
For privacy questions or requests, contact K-Tech Solutions at [email protected].